Terms & Conditions

The full payment of your order is required if you want to be delivered, if your order has a special request and if the cake you have ordered is usually not sold in the outlet you want to collect it.

Cake Ordering

  • All prices are EXCLUDING delivery charges.
  • Cake designs are subjected to slight variations and availability of decorative accessories.
  • Cake colour and decorations may be subjected to slight variations from actual product due to possible discrepancies in photo to screen resolution.
  • Fresh fruits are seasonal and sweetness cannot be assured.
  • We reserve the rights to substitute, change, accept or reject any orders or cake designs.

Cancellation of Order

  • Once order has been made NO cancellation is allowed. In any case of cancellation 100% value of the order will be charged.

Exchange

  • Items sold are not exchangeable.

Changes in Order

  • Any changes pertaining to orders must be made at least 2 working days before delivery.

Payment

  • Payment is possible by credit card, cash.
  • We do not accept cheques.
  • A 50% deposit is payable at time of ordering cakes.
  • The balance is payable at time of collection.

Delivery

  • All cakes are delivered boxed.
  • Cakes are for customer collection unless otherwise stated.

Cancellation

  • All cake cancellations are non-refundable.
  • Any last minute changes to orders are subjected to an additional Service Fee (excluding GST).

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